FAQs

 

 

Where are those Assembly Instructions at?

They are on the product pages, or right here!

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Will you ship to [Country]?

Very probably, yes! We've opened up shipping to major countries but if, for any reasons, you're experiencing issues with getting shipping to your country, contact us directly and we can try to work something out.
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Shipping is too expensive! Can I do a group order to decrease the cost of shipping?

Some of our products are quite large and heavy so this can happen. If this is the case, and you'd like to do some kind of bulk/group order to combine shipping, we'd be happy to work with you on that! Just contact us on our contact page, or at [email protected]
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What do I need to put these sets together?

To put our sets together, you should need no more than cyanoacrylate glue (or PVA (white) glue if you're gluing acrylic), a hobby razor, 120-180 grit sandpaper, and an enamel-based primer. 
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What kind of primer/paints should I use?

Enamel-based primers yield the best results, as far as our experience goes. As for paints, we usually reach for some kind of acrylic.
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Hey, my bases don't fit in the slots on these displays. What now?

We precision cut the base slots in our displays to exactly 25mm, 40mm, and 55mm. There is a chance that your bases are .5-1.5mm larger than the slots. We recommend cleaning the edges of your bases a bit to fit.
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Nothing in this dang FAQ answers any of my questions!

Oh no! Give us a shout at [email protected] or on our Contact Us page! We'd love to help in whatever way we can.
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Gift Certificate/Discount Code Terms and Conditions

Consumer must pay applicable sales tax. Offer may not be combined with any other sale, promotion, discount, code, coupon and/or offer. Promotions have no cash value. Offer cannot be sold or otherwise bartered. Void where prohibited, taxed or otherwise restricted. Returns of any portion of the purchase will require equal forfeiture of offer or amount equal to offer. In the case of fraud, misrepresentation, abuse or violation of these terms and conditions, Top Down Terrain reserves the right to refuse sale or service.